Terms of Service

Effective Date: May 30, 2026

By accessing or using the Zyphra Bio website, products, or services, you agree to be bound by these Terms of Service. If you do not agree to these Terms, you should not use this website or purchase products from Zyphra Bio.

Eligibility

You must be at least 18 years of age to access this website or purchase products from Zyphra Bio.

By placing an order, you represent and warrant that you are at least 18 years old and legally capable of entering into a binding agreement.

Research Use Disclaimer

Products offered by Zyphra Bio are intended solely for laboratory, research, and educational purposes unless explicitly stated otherwise.

Products sold by Zyphra Bio are not intended for human consumption, medical use, veterinary use, therapeutic use, diagnostic use, or for the prevention, treatment, or cure of any disease or medical condition.

By purchasing products from Zyphra Bio, you acknowledge that you understand the nature of the products being purchased and agree that they will be used only for lawful and authorized research purposes.

The customer assumes full responsibility for the handling, storage, use, and disposal of all products purchased from Zyphra Bio.

Product Information

Zyphra Bio strives to provide accurate product descriptions and information. However, we do not warrant that product descriptions, specifications, pricing, availability, or other website content is accurate, complete, current, or error-free.

We reserve the right to correct any errors, inaccuracies, or omissions at any time without prior notice.

Orders

All orders are subject to acceptance and availability.

We reserve the right to refuse, limit, or cancel any order at our sole discretion.

Pricing and Payments

All prices are listed in Canadian Dollars (CAD) unless otherwise stated.

Prices are subject to change without notice.

Payment must be received and verified before an order is processed and shipped.

Shipping

Shipping times are estimates only and are not guaranteed.

Zyphra Bio is not responsible for delays caused by shipping carriers, customs, weather conditions, incorrect customer information, or circumstances beyond our reasonable control.

Risk of loss transfers to the customer upon delivery of the package to the shipping carrier.

Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy, which forms part of these Terms of Service.

Intellectual Property

All content on this website, including logos, branding, product descriptions, images, graphics, text, and other materials, is the property of Zyphra Bio and may not be copied, reproduced, distributed, or used without prior written consent.

Prohibited Uses

You agree not to:

• Violate any applicable laws or regulations.

• Misuse products purchased from Zyphra Bio.

• Attempt unauthorized access to our systems.

• Interfere with website functionality or security.

• Provide false or misleading information when placing an order.

Disclaimer of Warranties

The website, products, and services are provided on an "as is" and "as available" basis.

To the fullest extent permitted by law, Zyphra Bio disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

Limitation of Liability

To the fullest extent permitted by law, Zyphra Bio shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages arising from the use of our website, products, or services.

In no event shall Zyphra Bio's total liability exceed the amount paid by the customer for the product giving rise to the claim.

Indemnification

You agree to indemnify and hold harmless Zyphra Bio, its owners, affiliates, officers, employees, and representatives from any claims, liabilities, damages, losses, costs, or expenses arising from your violation of these Terms or misuse of products purchased from Zyphra Bio.

Privacy

Your use of this website is also governed by our Privacy Policy.

Modifications

Zyphra Bio reserves the right to modify these Terms of Service at any time without prior notice. Updated versions will be posted on this website and become effective immediately upon posting.

Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of the Province of British Columbia and the laws of Canada applicable therein.

Contact

If you have questions regarding these Terms of Service, please contact:

Zyphra Bio
Email: support@zyphrabio.ca

By using this website or purchasing products from Zyphra Bio, you acknowledge that you have read, understood, and agreed to these Terms of Service.